01

Consulting

02

Training

03

Innovating

DON’T JUST TRAIN, REHEARSE


FACE2FACE is the leader in today’s luxury retail training, coaching and consulting. It helps maximize and empower the front line teams, to help them master the art of selling luxury.

Consulting

school school

Develop engaging learning methodologies

Training

group group

Build your teams' competence and confidence

Innovating

thumb_up_alt thumb_up_alt

Embed behaviors to drive change and increase results

Our team of senior international-certified training consultants have dedicated their careers to the luxury retail market.

Contact Us

Case Studies

Here are some of our luxury training case studies that helped our clients elevate their customer experience.

Customer Engagement 01

We developed a worldwide program for a luxury automobile brand that helped boost their retail teams’ performance across 140 stores, in 6 countries within a month.

Behavior Guidebooks 02

We created 3 behavior guidebooks for selling ceremony, after sales and management of the brand that significantly improved the CXE scores and the ability of the frontline manager.

Story Telling 03

Our tailor-made program focused on the key information of the brand's history and product knowledge that improved the level of service and compliance with the brand guidelines.

Let’s get in touch.




FACE2FACE
is the leader in today’s luxury retail training, coaching and consulting.

  • important_devices

    Technology

    Our technology is continually evolving. We are committed to staying up-to-date on industry trends and best practices. All of our materials reflect the latest reports and findings.

  • sentiment_satisfied_alt

    Experience

    Over a ten year legacy, each of our strategies has been expertly designed to embed the behaviors necessary to drive true change and concretely increase business results.

  • school

    Millennial Training

    Whether Millennials are your clients, on your teams or both, FACE2FACE has developed learning methodologies that engage this audience, and build their skills and confidence.